The data we collect
01Contact-form data: your name, mobile number, email address, and the subject and text of your message. Portal account data: the identifying details needed to manage your contracts, payments and requests. We never collect more than the service requires.
Purpose of processing
02We process your data to answer your enquiries, deliver our services and manage your contracts, communicate about your requests, and meet the related regulatory requirements.
Lawful basis
03We process your data on the basis of your consent, and on what the contractual relationship and the regulations in force in the Kingdom require.
We do not sell data
04We do not sell or trade your personal data. We may share it only with regulatory bodies or trusted service providers, to the extent needed to deliver the service and in a way that preserves its confidentiality.
Retention
05We keep your data for as long as the purposes of processing and the regulatory requirements demand, then destroy it or render it anonymous.
Your rights
06You have the right to access your data, correct it, request its deletion, and withdraw your consent at any time. We respond to your request within a maximum of thirty days.
How to exercise your rights
07Write to us by email setting out your request. We verify your identity before acting on it, to protect your data.
Cookies
08Our site uses one cookie belonging to the Google translation service (googtrans) purely to remember the language you chose. We use no analytics or advertising trackers.
Updates to this policy
09We may update this policy from time to time and publish any change on this page along with the date of the latest review.